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Frequently Asked Questions

WHAT’S YOUR SHIPPING POLICY?

We offer flat rate standard shipping via USPS to the U.S. for all online orders. We offer free standard shipping for all U.S. orders over $50. For additional information about shipping, view our Shipping Policy here.  

DO YOU SHIP INTERNATIONALLY?

We offer international shipping to Australia, Canada, European Union, New Zealand, and the United Kingdom. If you’d like to place an international order from a country not listed, please contact us via email at thewisefool@getwisefool.com. For additional information about shipping, view our Shipping Policy here.  

DO YOU CHARGE SALES TAX?

Sales tax is applied to orders placed in California.

WHAT IS THE STATUS OF MY ORDER?

Please allow up to 48 hours from the time of purchase for your order to process. We will send you a confirmation email with tracking information the moment your order has shipped. You can always check the status of your order by referring to your confirmation email. For further questions, feel free to email us at thewisefool@getwisefool.com.

WHAT IF I NEED TO CHANGE MY ORDER?

Orders typically take 24 hours to process before shipping. If you need to make a change to your order, please email us at thewisefool@getwisefool.com as soon as possible with your order number, and we'll do everything in our power to solve the issue.

WHAT'S YOUR RETURN POLICY?

All returns within the U.S. are free. We will happily accept a return for a full refund within 30 days of purchase date. All we ask is that you send the items back to us in the original packaging and make sure that the products are in the same condition as when you received them (unworn, unwashed and with original tags). Once we process your return, we will issue your refund.

For additional information about returns, view our Return Policy here.  

WHAT'S YOUR EXCHANGE POLICY?

All exchanges within the U.S. are free. If you wish to exchange a product, you will need to return the original items (unworn, unwashed and with original tags) within 30 days of purchase date according to our Return Policy. Once we process your return, we will send your new item(s).

For additional information about exchanges, view our Exchange Policy here.  

WHAT SIZE AM I?

To find out how an item fits, consult our size and fit notes on all of our product pages or check out our size guide. If you need additional help, email us at thewisefool@getwisefool.com.

ARE THERE ANY STORES THAT CARRY YOUR PRODUCTS?

You can find us in a select number of premium retailers around the U.S. who share our commitment to offering sustainable and earth-friendly products.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, and Discover.

ADDITIONAL QUESTIONS?

We would love to help! Feel free to email us at thewisefool@getwisefool.com and a WiseFool representative will get back to you as soon as possible.

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SIZE GUIDE

 

MEN'S TOPS

 SIZE CHEST WAIST
XS 30" - 32" 24" - 26"
S 33" - 36" 27" - 30"
M 37" - 40" 31" - 34"
L 41" - 44" 35" - 38"
XL 45" - 48" 39" - 42"

 

MEN'S BOTTOMS

 SIZE WAIST HIP
S 29" - 31" 36" - 38"
M 31" - 32" 38" - 39"
L 32" - 34" 39" - 42"
SIZE GUIDE

WOMEN'S TOPS

 SIZE CHEST WAIST
XS 30" - 33" 25" - 26"
S 33" - 36" 27" - 29"
M 36" - 38" 30" - 32"
L 38" - 40" 33" - 35"

 

WOMEN'S BOTTOMS

 SIZE WAIST HIP
S 27" - 29" 35" - 38"
M 30" - 33" 38" - 41"
L 34" - 36" 41" - 44"